Privacy Policy

Privacy Policy

Last updated: 27/05/2026

CasaMapacho (“we”, “us”, “our”) operates an online store selling ceremonial botanical products. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect
We may collect:
Name
Email address
Billing/shipping address
Phone number (if provided)
Order history
Payment confirmation (processed securely via third-party providers — we do not store card details)
We may also collect:
IP address
Browser/device information
Website usage data (cookies)

2. How We Use Your Information
We use your data to:
Process and deliver orders
Provide customer support
Prevent fraud and abuse
Comply with legal obligations
Improve website performance and user experience

3. Legal Basis for Processing
We process data under:
Contract (order fulfilment)
Legal obligation
Legitimate interest (fraud prevention, service improvement)
Consent (marketing emails, if opted in)

4. Sharing Your Data
We only share data with:
Payment processors
Shipping carriers
Hosting providers
Legal or regulatory authorities if required
We do not sell personal data.

5. Data Retention
We retain order data for up to 7 years for tax and legal compliance.

6. Your Rights
You may request:
Access to your data
Correction of inaccurate data
Deletion (where legally permitted)
Restriction of processing
Contact: [Your Email]

7. Cookies
We use cookies for:
Site functionality
Analytics
Shopping cart functionality
You can disable cookies in your browser settings.